FAQ

1. What is ube?

Ube is a purple yam native to the Philippines. It is known for its naturally vibrant colour, slightly sweet and nutty flavour, and impressive nutritional value. Ube is commonly used in Filipino drinks, desserts, and baked goods.

2. What makes Organic Ube® powder different?

Our Organic Ube® powder is made from 100 percent natural purple yam. It contains no additives, preservatives, or artificial colouring. We work directly with trusted farmers in the Philippines and use a gentle drying and grinding process that preserves flavour, nutrients, and colour.

3. How can I use Organic Ube® powder?

Organic Ube® powder is extremely versatile. You can use it to prepare:

  • ube lattes and smoothies
  • ice cream, cakes, and pastries
  • pancakes, breads, and donuts
  • creative sweet or savoury recipes

4. What sizes are available?

We offer four sizes to meet different needs:

  • 100 g - ideal for new customers
  • 200 g - great for regular use
  • 500 g - suitable for cooking enthusiasts
  • 1 kg - perfect for professionals or frequent home bakers

5. How should I store the powder?

Store your ube powder in a cool and dry place, away from direct sunlight. After opening, keep it in an airtight container to maintain freshness and colour.

6. Is Organic Ube® powder healthy?

Yes. Ube is rich in antioxidants, vitamins, and fibre. It adds natural nutrients and colour to your recipes without artificial additives or flavouring.

7. Do you ship to the United States?

Yes. We ship across Canada and also to the United States. Shipping fees and delivery times are calculated at checkout based on your location.

8. How long does delivery take?

Orders are usually processed within 2 to 3 business days. Standard delivery typically takes 5 to 7 business days depending on your region and the courier service.

9. What is your return policy?

If you are not satisfied with your purchase, please refer to our Refund Policy for full details.

10. How can I contact you?

For assistance, questions, or support, you may reach us using the information provided on our Contact Page.